Reviews
Have you ever gone online looking for reviews on a product?
Do you notice that those who didn't like it are the only ones who are leaving all the reviews? You know, the ones with an ax to grind? The ones who had a poor experience. The ones who were too stupid to read the directions and broke it.
I've learned that it's the idiots who tend to be the loudest. The intelligent need better things to do. We don't hear from them nearly as often because they don't crave the attention.
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